The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Comfortable
“The large room on the third floor was incredibly spacious and boasted a comfortable bed that made for a restful night’s sleep.” view full review
Delicious Breakfast
“Breakfast offered a wide variety of ala carte options, including eggs and pancakes, all prepared to perfection.” view full review
Luxurious Bathroom
“The bathroom was impressively large and featured a fantastic shower area that felt like a spa retreat.” view full review
Great Snack Options
“The hotel provided quick snacks and drinks upon request, which was a wonderful touch after a long journey.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Golf course
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Spa & Leisure
Spa & wellness centre
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Sink
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Show more
Location
Plaza De La Independencia 3,
Madrid,
Spain,
28001,
Community of Madrid
Map view
street view
Plaza De La Independencia 3,
Madrid,
Spain,
28001,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.0
km
Square
Puerta del Sol
1.2
km
Casino
Gran Via
1.1
km
Square
Plaza Mayor
1.7
km
Palace
Royal Palace of Madrid
2.1
km
Museum
Museo Nacional Thyssen-Bornemisza
850 m
Museum
Museo Nacional Centro de Arte Reina Sofia
1.7
km
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.1
km
Garden
Royal Botanical Garden of Madrid
1.1
km
Calle Alcala 42
Circulo de Bellas Artes
740 m
Church
Real Basilica de San Francisco el Grande
2.4
km
Calle Ponzano tapas
2.5
km
Museum
CaixaForum Madrid
1.4
km
Museum
Museo de Historia de Madrid
1.5
km
Square
Plaza de Santa Ana
1.4
km
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
1.7
km
Museum
Museo Sorolla
2.0
km
Park
Neptune Fountain
820 m
Square
Plaza de Colon
920 m
Nearby
Park
El Retiro Park
140 m
Plaza de la Independencia
Parque del Retiro
90 m
Public Building
Cybele Palace
390 m
Museum
Plaza de Cibeles
340 m
Library
Museum of the National Library
90 m
Museum
National Archaeological Museum
520 m
Paseo del Prado Paseo Del Prado
Paseo del Prado
460 m
Museum
National Museum of Decorative Arts Museo Nacional de Artes Decorativas
90 m
Plaza de la Independencia
Puerta de Alcala
90 m
Paseo Recoletos 2
Palace of Linares
90 m
Paseo de Recoletos
90 m
Restaurants
Ramses Madrid
80 m
Plaza Independencia 4 Puerta de Alcala
Ramses LaTerraza
30 m
Plaza Independencia 4 Terrace
Cappuccino Madrid
70 m
Plaza Independencia 5
Patio de Leones
60 m
Calle de Serrano 1
Aarde
80 m
Plaza De La independencia 10
Vailima
70 m
Calle Salustiano Olozaga 18
Cafe & Tapas
80 m
Plaza Independencia 4
Arahy
90 m
Calle Alcala 58
a.n.E.l Tapas & Lounge Bar
120 m
Calle Villalar 1
Mallorca Pasteleria
150 m
Calle de Genova 12 Genova 12
Aranduero
80 m
Calle Salustiano Olozaga 16
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
clean
friendly staff
proximity to elevator
no views in the restaurant
8.6/10
Great
Rooms
8.2
Location
9.5
Service
9.2
Dining
8.3
Guest reviews
8.6/10
based on 6 reviews
8.7
8.7/10 based on 1015 reviews
Charlotte
United Kingdom,
May
2024
9.0/10
Staying in our duplex room was a cozy experience, although a bit smaller than expected with the stairs included in the area. Nonetheless, the room had excellent double glazing and offered a big and comfortable space overlooking the lively square. The huge bathroom was definitely a highlight for us.
Rooms
8.0
The rooms were big and comfortable with great amenities.
Service
9.0
They went above and beyond to ensure our stay was memorable and convenient.
Location
10.0
The hotel's location in Madrid was quintessentially perfect, offering easy access to fine dining, a huge park, and iconic landmarks like Puerta de Alcala and Cibeles square. It was a fantastic experience to explore the vibrant city on foot from this ideal spot.
Dining
9.0
Dining at the hotel was superb, with attentive service and delicious offerings. The outdoor dining experience beside heaters was particularly enjoyable.
Facilities
9.0
The hotel facilities were impressive, catering to all our needs and adding convenience to our stay.
Neil
United Kingdom,
March
2024
9.4/10
My stay at the hotel was phenomenal. The rooms were comfortable and quite spacious, kept very clean with elegant modern decor. The service was exceptional, with extremely helpful and accommodating staff. The location was superb, facing the Puerta de Alcala and steps away from Cibeles square. The dining experience was excellent, offering a variety of options. Overall, a great value for money.
Rooms
9.0
I was impressed by the comfortable and spacious rooms kept spotlessly clean with elegant modern decor.
Service
10.0
From top to bottom, the staff was welcoming, helpful, and resourceful, making my stay truly enjoyable.
Location
10.0
The hotel's location is superb, facing the Puerta de Alcala and just steps away from Cibeles square. Easy access to the city center made my stay even more convenient.
Dining
9.0
The dining experience was excellent, with a wide range of delicious options. The service was attentive and exceptional, especially during breakfast.
Facilities
9.0
The hotel facilities were top-notch, providing everything I needed for a comfortable stay.
Danny
United Kingdom,
December
2023
8.4/10
I was quite glad to find that our stay at the hotel was very quiet despite its city center location. The room was spacious, which is always a challenge when traveling with a 13-year-old and booking a triple room. The service was exceptional with helpful and friendly staff eager to assist. The location was outstanding, overlooking Plaza de la Independencia and near many attractions and dining options. The dining experience was delightful with made-to-order eggs and a nice buffet. Overall, a great stay with a few minor drawbacks.
Rooms
8.0
The room was spacious and quiet, perfect for a family stay.
Service
9.0
The staff was very helpful and provided great attention to detail, making us feel valued and pampered.
Location
10.0
The hotel's location was outstanding, offering a quintessential Madrid experience near top attractions and dining spots.
Dining
7.0
The dining experience was satisfying with a spread of local delights, though slightly overpriced.
Facilities
8.0
The hotel's facilities met our needs adequately during our stay.
Jack
United States,
December
2023
8.6/10
I had a wonderful stay at the hotel. The rooms were spacious and clean with beautiful views of the Puerta de Álcala. Being close to the elevator was a bit inconvenient, but the soaking tub made up for it. The service was top-notch with friendly staff like Roberto Figueras and Sonia. The location was perfect for exploring the park and nearby attractions, and Julio's assistance made it even better. The dining experience, although lacking views, offered the best breakfast in Spain. The facilities were modern and well-maintained, ensuring a comfortable stay.
Rooms
8.0
The rooms are on opposite sides of the room, featuring a massive bedroom and en-suite. The separate toilet and shower, along with the beautiful soaking tub, were impressive. The views of Puerta de Álcala added charm, but the proximity to the elevator was a minor downside.
Service
9.0
The service was exceptional, with very friendly staff. Roberto Figueras and Sonia were welcoming and apologetic, providing a great experience. The range of services offered, from room service to car hire, was convenient and added value to my stay.
Location
9.0
The hotel's location in the Salamanca area is fantastic, especially for exploring the park and major attractions. With great restaurants nearby and the convenience of bus tours stopping in front of the hotel, it was a perfect base for my Madrid adventures.
Dining
8.0
Dining at the hotel restaurant, despite the lack of views in the basement, was a delightful experience. The breakfast served was the best I had during my time in Spain, setting a high standard for the day ahead.
Facilities
9.0
The hotel's facilities were modern and well-maintained, offering everything I needed for a comfortable stay. From the spacious rooms to the convenient amenities, it was a pleasant experience overall.
clean
proximity to elevator
Frederick
United States,
October
2023
8.8/10
The hotel offers a beautiful big soaking tub in a spacious room with a large bathroom and shower area. The room was clean and on the smaller side, providing a cozy atmosphere. The location is excellent with easy access to main shopping areas and a friendly staff to assist guests. The dining experience includes plenty of options with some standout hot choices. Overall, a pleasant stay with minor room size constraints.
Rooms
8.0
My room was spacious with a large bathroom and shower area. It was clean and cozy, though slightly on the smaller side.
Service
9.0
From the moment we checked in, the staff were excellent, offering us a suite at a discounted rate. They were exceptionally helpful and friendly, ensuring our comfort throughout our stay.
Location
9.0
The hotel's location is superb, providing easy access to main shopping areas. The staff, including Ilian, Lucas, and Roberto, were friendly and made our experience enjoyable.
Dining
9.0
The dining experience was excellent, especially the morning options. The ala carte egg and pancake selections were delightful.
Facilities
9.0
The facilities were top-notch, offering everything needed for a comfortable and convenient stay.
Johnny
United States,
August
2023
8.6/10
Staying at this hotel was a mixed experience. The rooms were very big and clean, offering nice views of the Puerta de Álcala but lacked natural sunlight, and the layout of the toilet and bathroom was a bit unusual. The service was welcoming and apologetic, especially thanks to Roberto Figueras and his trainee assistant Sonia. The location was superb, allowing easy walking access to major attractions, museums, and shopping areas, although it was a bit dimly lit at night. The dining experience was fantastic, serving some of the best food I've had in Spain, but they seemed understaffed. The facilities were impressive, offering a range of services. The value for money depended on the experience you were seeking.
Rooms
8.0
The rooms were very big and clean, featuring nice views of the Puerta de Álcala, but the lack of natural sunlight was slightly disappointing.
Service
9.0
The service was friendly, helpful, and quick to respond, particularly thanks to Roberto Figueras and Sonia. Despite some initial issues, I found the staff welcoming and accommodating.
Location
9.0
The location was excellent, situated right across from the Puerta de Alcala and within walking distance of major attractions like El Retiro park. Although the area was bustling, it was a great base for exploring Madrid.
Dining
8.0
The dining experience was amazing, serving some of the best food I've had in Spain; however, it seemed a bit understaffed which affected the overall experience.
Facilities
The hotel provided a range of services including room service, car hire, housekeeping, and more, making the stay comfortable and convenient.
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